SOFTWARE USER GUIDE
Alerts
Active Alerts. You can view active and past system alerts on the "Alerts" tab. Examples of the types of alerts the system will archive are low feed temperatures, system paused for over an hour, high pH or EC fed, room did not feed, emergency stop was pressed, etc. To clear your alerts, press "Acknowledge All."
On the "History" tab, you can select a date range to view past alerts up to 90 days ago.
If you'd like to customize the alerts you get, go to Rhythm Logo > Configuration > Email > Enter your email address and select which type of alerts you'd like to receive.
If you'd like to customize the alerts you get, go to Rhythm Logo > Configuration > Email > Enter your email address and select which type of alerts you'd like to receive.
Alarm Test. Pressing Alarm Test will publish a test alarm to the Alerts page and send you an email.
Alerts Glossary
Fertigation Software
Environment Software
Day Storage Software
Alerts Glossary - Fertigation Software
DESCRIPTION
MESSAGE
CAUSE
SYSTEM
RESPONSE
RESPONSE
TROUBLESHOOT
Comm. Error
Communications Lost to Feeding Zones Controller
Communication was lost between Main Control Cabinet and Remote Control Cabinet(s).
Email.
Check if power is on REMOTE Control cabinet. If it is, unplug and re-plug in ethernet cables to see if connections were loosened.
Condensate Storage High Level
Condensate Storage HIGH LEVEL (Current Level: 2008.12 gallons)
Condensate Storage level is HIGH per the Water Storage Configuration page.
Email.
Confirm condensate valve/pump is shutting off properly when not being called for.
Condensate Storage Low Level
Condensate Storage LOW LEVEL (Current Level: 200.53 gallons)
Condensate Storage level is LOW per the Water Storage Configuration page.
Email.
Check condensate system and delivery valves/pumps to ensure they are working properly. Confirm Level Sensor inside Storage Reservoir is sitting at the bottom of the reservoir.
Dump Alert
Dump Initiated during Room 1 feed
Dump is ENABLED in the PROCESS CONFIGURATION page. Machine faulted and there has been no user.
Email. System has initiated an automatic dump process.
N/A.
Dump Timer Initiated
Dump will begin in 30 minutes
Dump is ENABLED in the PROCESS CONFIGURATION page. Machine faulted and this is the warning that the dump timer has begun.
Email. System starts the DUMP TIMER per the PROCESS CONFIGURATION settings. After time expires, dump will initiate.
N/A.
EC error
EC Cycle Attempts Alert: Cycle attempts exceeded during Room 1 feed
Machine attempted to adjust EC per the settings in PH/EC CONFIGURATION and failed.
Email. System requires user interaction. If Dump is enables, dump timer will begin.
Check nutrient containers. Confirm pre-mixed nutrients were properly mixed. Adjust recipes as necessary.
EC Sensor Alert - Calibration
Sensor readings are off. Sensors may need cleaning or calibration
Sensor readings have strayed past 0.5 of each other. Indicates sensors may need calibration.
Email.
Calibrate sensors.
EC Sensor Alert - Failure
Possible EC Sensor Failure
Sensor readings have strayed past 1 of each other. Indicates sensors may need calibration.
Email.
Calibrate sensors. Replace probes as necessary.
E-Stop Pressed
EMERGENCY STOP PRESSED
Emergency Stop was pressed or the system experienced a loss and return of power.
Email. System will remove power from all output devices (pumps, mixers, dosing pumps, valves).
PULL Emergency Stop button OUT to restore to normal.
Fresh Water Delivery Error
R.O. Delivery Failure: R.O. not delivering during Room 1 feed
Machine is calling for water to fill the tank and no water is being delivered for 5 minutes.
Email. System will continue to call for water in the event that the R.O. Delivery System resets. Alerts will continue until water is delivered.
Ensure water is available. Check Fresh Water delivery line to the AFS for closed ball valves. Check power on supply pump. Pump may need priming.
High EC Alert
High EC Alert during Room 1 feeding - Current EC: 2.65 - Setpoint: 2.2
Active Recipe EC is above the EC Deadband setting in the PH/EC CONFIGURATION page.
Email.
Check nutrient containers. Confirm pre-mixed nutrients were properly mixed. Adjust recipes as necessary.
High Feed Temperature
High Feed Temp during Room 1 feeding - Current Temp: 76.65 F
Active Recipe Temperature is above the temperature deadband setting in the PROCESS CONFIGURATION page.
Email.
Adjust water temperature if possible.
High Flow Alert
High Flow Alert: Room 1 - Current Flow Rate: 18.65 GPM
Flow Rate rose above the HIGH FLOW setting in the Room Configuration.
Email. System will continue to feed.
Check room for leaks or lose emitter/emitter locations. If flow is accurate, adjust settings in the ROOM CONFIGURATION page.
High pH Alert
High PH Alert during Room 1 feeding - Current pH: 6.78 - Setpoint: 6.0
Active Recipe PH is above the EC Deadband setting in the PH/EC CONFIGURATION page.
Email.
Check room for leaks or lose emitter/emitter locations. If flow is accurate, adjust settings in the ROOM CONFIGURATION page.
Lighting Not Configured
Lighting Not Configured: Room 1
Lighting schedule is not setup in the Room Configuration.
Email.
User the ROOM CONFIGURATION page to set lighting schedule. These settings are used to transfer recipes daily/weekly.
Low EC Alert
Low EC Alert during Room 1 feeding - Current EC: 1.85 - Setpoint: 2.2
Active Recipe EC is below the EC Deadband setting in the PH/EC CONFIGURATION page.
Email.
Check Nutrient Containers. Confirm Pre-Mixed Nutrients were properly mixed. Adjust recipes as necessary.
Low Feed Temperature
Low Feed Temp Alert during Room 1 feeding - Current Temp: 65.54 F
Active Recipe Temperature is below the temperature deadband setting in the PROCESS CONFIGURATION page.
Email.
Adjust water temperature if possible.
Low Flow Alert
Low Flow Alert in Room 1 - Current Flow Rate: 2.27 GPM
Flow Rate fell below the LOW FLOW setting in the Room Configuration.
Email. System will continue to feed.
Check room filters and/or emitters if flow rates are low. If flow is accurate, adjust settings in the ROOM CONFIGURATION page.
Low pH Alert
Low PH Alert during Room 1 feeding - Current pH: 5.45 - Setpoint: 6.0
Active Recipe PH is below the EC Deadband setting in the PH/EC CONFIGURATION page.
Email.
Check pH containers. Adjust recipes as necessary.
Manual Dump Initiated
Manual Dump Initiated
User initiated a DUMP of the active recipe.
Email. System begins to dump the active recipe.
N/A.
No Flow Detected in Room
No Flow Detected while feeding Room 1 - Current Flow Rate: 1.26 GPM
While there's an active feeding and zone is active, if for 30 seconds it stays less than or equal to the NO FLOW setpoint in PROCESS CONFIGURATION, this alarm is sent.
Email. System will continue to attempt feeding.
Check room filters and/or emitters if flow rates are low. If flow is accurate, adjust settings in the PROCESS CONFIGURATION page.
Nutrient Low Level
Position 1: [Nutrient Name]
Nutrient Level fell below the LOW LEVEL TRIGGER percentage on the NUTRIENTS CONFIGURATION page.
Email.
Fill/Replace nutrients or reset the nutrient current level from the OVERVIEW or NUTRIENT CONFIGURATION page.
Overfill Error
Mix Tank overfill switch activated - User action required to continue
Water level inside the mixing tank has reached the high level float switch.
Email. System stops all operations and waits for user interaction.
Use FULL MANUAL to move water then return machine to normal state for operation.
pH Error
PH Cycle Attempts Alert: Cycle attempts exceeded during Room 1 feed
Machine attempted to adjust PH per the settings in PH/EC CONFIGURATION and failed.
Email. System requires user interaction. If Dump is enables -- dump timer will begin.
Check pH containers. Adjust recipes as necessary.
pH Protection Alert
PH Protect Alert: Current pH is outside acceptable feed parameters - Current PH: 6.42
Active Recipe pH is outside of the PH PROTECT settings in the ADMIN CONFIGURATION page.
Email. System will stop the active recipe and wait for user interaction to continue.
Check pH containers. Adjust recipes as necessary.
pH Sensor Alert - Calibration
PH Sensor Alert: Sensor readings are off. Sensors may need cleaning/calibration
Sensor readings have strayed past 0.5 of each other. Indicates sensors may need calibration.
Email.
Calibrate sensors.
pH Sensor Alert - Failure
PH Sensor Alert: Possible pH Sensor Failure
Sensor readings have strayed past 1 of each other. Indicates sensors may need calibration.
Email.
Calibrate sensors. Replace probes as necessary.
Possible Large Leak
Possible Large Leak Detected in Manifold - Flow Rate: 4.65 GPM
Transfer Valves is Open and Feeding Zones are Closed (pressurizing room) and system sees flow above the configured BROKEN PIPE setpoint in PROCESS CONFIGURATION.
Email. System stops the active feeding and alerts user about possible broken pipe or large leak.
Check system for leaks or broken pipes and address.
Possible Large Leak
Possible Large Leak Detected in Room 1 - Flow Rate: 45.24 GPM
Transfer Valves & Feeding Zones are Open (pressurizing zones) and system sees flow above the configured BROKEN PIPE setpoint in PROCESS CONFIGURATION.
Email. System stops the active feeding and alerts user about possible broken pipe or large leak.
Check system for leaks or broken pipes and address.
Project Disabled
PROJECT IS DISABLED -- Please contact Rhythm CSS
Overdue invoices past 30 days have disabled software.
No user interaction capable until late payments are made.
Overdue invoices need to be paid. Contact Rhythm.
Pump 1 Alert #1
Pump # 1 Alert: Pump may require priming. Use OVERVIEW screen to RESET
Pump is experiencing No Pressure & No Flow for 60 seconds. System assumes the pump lost prime.
Email. Software Displays the PUMP FAULTED and Reset Pump Selection.
Prime pumps & reset on software.
Pump 1 Alert #2
Pump 1 No Flow Alert
Pumps is maintaining Pressure but has No Flow.
Email.
Pump is primed but something is stopping flow. Check for closed manual valves or faulty solenoid valves.
Pump 2 Alert #1
Pump # 2 Alert: Pump may require priming. Use OVERVIEW screen to RESET
Pump is experiencing No Pressure & No Flow for 60 seconds. System assumes the pump lost prime.
Email. Software Displays the PUMP FAULTED and Reset Pump Selection.
Prime pumps & reset on software.
Pump 2 Alert #2
Pump 2 No Flow Alert
Pumps is maintaining Pressure but has No Flow.
Email.
Pump is primed but something is stopping flow. Check for closed manual valves or faulty solenoid valves.
Pumps Disabled
Pumps Disabled Alert: Both Pumps are DISABLED in software. Use OVERVIEW or ADMIN screens to reset/enable.
Both pumps have No Pressure and No Flow (priming alerts). Pumps have faulted and system cannot move water.
Email. Software Displays PUMP FAULTED and Reset Pump Selection. Machine can not feed without user interaction.
Prime pumps & reset on software.
Pumps Faulted
Pump 1 Faulted: Error Code: [pump error]
Pump Fault or Error from VFD.
Email. Software Displays PUMP FAULTED and Reset Pump Selection.
Refer to displayed error message. Contact Rhythm Support as necessary.
Pumps Faulted
Pump 2 Faulted: Error Code: [pump error]
Pump Fault or Error from VFD.
Email. Software Displays PUMP FAULTED and Reset Pump Selection.
Refer to displayed error message. Contact Rhythm Support as necessary.
RO Storage High Level
R.O. Storage HIGH LEVEL (Current Level: 5100.93 gallons)
R.O. Storage level is HIGH per the Water Storage Configuration page.
Email.
Confirm R.O. is shutting off properly when not being called for.
RO Storage Low Level
R.O. Storage LOW LEVEL (Current Level: 1200.15 gallons)
R.O. Storage level is LOW per the Water Storage Configuration page.
Email.
Fill/Replace nutrients or reset the nutrient current level from the OVERVIEW or NUTRIENT CONFIGURATION page.
Rooms not Fed
Room 1 not fed during previous sunrise/sunset
Room or Reservoir did not feed/fill between the rooms configured sunrise & sunset times.
Email.
Check and adjust recipe schedules if feeding should have occurred.
Small Leak Detected
Small Leak Detected during Room 1 feeding - Flow Rate: 4.65 GPM
Transfer Valves is Open and Feeding Zones are Closed (pressurizing room) and system sees flow > 2GPM for 9 seconds.
Email.
Check system for leaks or broken pipes and address.
System Paused
System Paused Alert: Rhythm has been in PAUSE for 1hr
System has been PAUSED for 1hr.
Email. System remains in PAUSE till user resumes the process.
Manually unpause or stop active recipe.
Alerts Glossary - Environment Software
DESCRIPTION
MESSAGE
CAUSE
SYSTEM RESPONSE
TROUBLESHOOTING
CO2 High
Room 1 CO2 HIGH. Current CO2: 2400.52
Room CO2 is above the HIGH ALARM setpoint on the Room's CO2 Settings page.
Email.
If CO2 levels do not begin to fall, check for leaks in the CO2 line/valve/regulator in the room.
CO2 Low
Room 1 CO2 LOW. Current CO2: 600.12
Room CO2 is below the LOW ALARM setpoint on the Room's CO2 Settings page.
Email.
Central CO2 Levels may be low. If CO2 is available, check the valve/regulator to ensure CO2 is being injected into the room. If valve is not turning on, try replacing Control Relay inside the Rhythm Cabinet.
CO2 Critical Level
Room 1 CO2 CRITICAL LEVEL. Current CO2: 3050.12
Room CO2 is above the CRITICAL CO2 setpoint on the Room's CO2 Settings page.
Email. If your Rhythm Environment System controls Exhaust - this condition will Exhaust the room for the configured Exhaust Time.
If CO2 levels do not begin to fall, check for leaks in the CO2 line/valve/regulator in the room. Replace valve if it is sticking. Replace relay if signal is not turning OFF.
Humidity High
Room 1 Humidity HIGH. Current Humidity: 75.25
Room Humidity is above the HIGH ALARM setpoint on the Room's Humidity Settings page.
Email.
Check dehumifiers. Adjust Dehumidifier STAGING if needed using the rooms HUMIDITY SETTINGS page.
Humidity Low
Room 1 Humidity LOW. Current Humidity: 76.27
Room Humidity is below the LOW ALARM setpoint on the Room's Humidity Settings page.
Email.
Check Humidifiers.
Lights ON Failed
Room 1 Light ON Failed
Lights ON signals were sent to the room and PAR value remains less than 3.
Email.
Check breaker panel to ensure lights have power. Check communications line from Rhythm to the Lighting Daisy Chain. Ensure there are no breaks in the line to each light. Call Rhythm for support.
Lights OFF Failed
Room 1 Light OFF Failed
Lights OFF signals were sent to the room and PAR value remains greater than 3.
Email.
Check communications line from Rhythm to the Lighting Daisy Chain. Ensure there are no breaks in the line to each light. Some lights stay on if the 0-10V signal is lost. Call Rhythm for support.
Temperature High
Room 1 Temperature HIGH. Current Temp: 90.34
Room Temperature is above the HIGH ALARM setpoint on the Room's Temperature Settings page.
Email. Lights will begin to dim to their minimum dimmable level (manufacturer specific).
System is unable to cool the room. Contact Rhythm & your HVAC provider for support.
Temperature Low
Room 1 Temperature LOW. Current Temp: 62.71
Room Temperature is below the LOW ALARM setpoint on the Room's Temperature Settings page.
Email.
In most systems, Rhythm does not call for HEAT when lights are ON. If lights are OFF and the system is calling for HEAT, you may have an HVAC issue in the room. Contact Rhythm & HVAC provider for support.
Temperature Critical Level - 1st Alert
Room 1 CRITICAL TEMPERATURE - Alert 1. Current Temp: 95.11. Lights were turned OFF till temperature recovers.
Room Temperature is above the CRITICAL TEMP setpoint on the Room's Temperature Settings page.
Email. Lights will turn OFF when this condition is achieved. Lights will turn ON when temperature is below the HIGH TEMPERATURE setpoint in the Room Temperature Configuration
System is unable to cool the room. Contact Rhythm & your HVAC provider for support.
Temperature Critical Level - 2nd Alert
Room 1 CRITICAL TEMPERATURE - Alert 2. Current Temp: 97.24
Lights were shutoff and Room Temperature has stayed above the CRITICAL TEMP setpoint for 5 minutes.
Email.
Temp levels are not falling after lights are shutoff. Check HVAC system.
Alerts Glossary - Day Storage Software
DESCRIPTION
MESSAGE
CAUSE
SYSTEM RESPONSE
TROUBLESHOOTING
Broken Pipe Alert
Broken Pipe Alert: Room 1
Flow Rate exceeded the BROKEN PIPE setting in the Day Storage Room Configuration.
Email. Stops active feeding.
Check system for leaks or broken pipes and address.
Communications Lost
Day Storage Cabinet Communication Lost
Communication was lost to the Remote Control Cabinet.
Email.
Check if power is on REMOTE Control cabinet. If it is, unplug and replug in ethernet cables to see if connections were loosened.
Communications Lost
Day Storage Cabinet #2 Communication Lost
Communication was lost to the Remote Control Cabinet.
Email.
Check if power is on REMOTE Control cabinet. If it is, unplug and replug in ethernet cables to see if connections were loosened.
High EC Alert
Day Storage Reservoir - High EC Alert: Room 1
EC is out of range during room feeding.
No response. Logs alert only.
N/A.
High Flow Alert
High Flow Alert: Room 1
Flow Rate exceeded the HIGH FLOW setting in the Day Storage Room Configuration.
Email.
N/A.
High pH Alert
Day Storage Reservoir - High PH Alert: Room 1
PH is out of range during room feeding.
No response. Logs alert only.
N/A.
High Temperature Alert
Day Storage Reservoir - High TEMPERATURE Alert: Room 1
Temperature is out of range during room feeding.
No response. Logs alert only.
N/A.
Low EC Alert
Day Storage Reservoir - Low EC Alert: Room 1
EC is out of range during room feeding.
No response. Logs alert only.
N/A.
Low Flow Alert
Low Flow Alert: Room 1
Flow Rate is below the LOW FLOW setting in the Day Storage Room Configuration.
Email.
N/A.
Low pH Alert
Day Storage Reservoir - Low PH Alert: Room 1
Temperature is out of range during room feeding.
No response. Logs alert only.
N/A.
Low Temperature Alert
Day Storage Reservoir - Low TEMPERATURE Alert: Room 1
Communication was lost between Main Control Cabinet and Remote Control Cabinet(s).
No response. Logs alert only.
N/A.
No Flow Alert
No Flow Alert: Room 1
Flow Rate is below the NO FLOW setting in the Day Storage Room Configuration.
Email.
Check for obstructions (manual ball valves in OFF position, clogged filters, etc.). Ensure delivery pump is primed. Ensure delivery valves are opening. If needed, replace valves.
Reservoir Already Full
Day Storage Full! All Feedings on HOLD! Scheduled Reservoir Fill for R1 must be removed from Feeding Queue
User scheduled a FEED NOW event while reservoir is already full.
Feedings are put on HOLD. Must remove feed from feeding queue.
Ensure feeds are being deliver from the Day Storage Reservoir to the plants. Re-evaluate schedules as necessary.
Reservoir High
Reservoir High Level Alert: Room 1
Reservoir Reached the HIGH LEVEL setting in the Day Storage Reservoir Configuration.
Email.
N/A.
Reservoir Low
Reservoir Low Level Alert: Room 1
Reservoir Reached the LOW LEVEL setting in the Day Storage Reservoir Configuration.
Email.
N/A.
Reservoir Reached Full Level While Filling
Day Storage Room 1 reached High Level when Filling. A 10 Minute Dump Timer has been initiated
While the AFS was filling the reservoir it reached it's FULL LEVEL.
Initiated a 10 minute dump timer. If no response AFS will send remaining volume to dump.
Ensure feeds are being deliver from the Day Storage Reservoir to the plants. Re-evaluate schedules as necessary.
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